Applicant Frequently Asked Questions
Question: Why are wages not posted?
Answer: All postings are “Depending Upon Experience/Qualification(DOE)”. Qualified candidates will be contacted and if qualified, a wage will be offered.
Question: What is a Group Exercise Instructor?
Answer: Group Exercise Instructors are for Fitness Programs that lead a group of people. Most aerobic programs such as Zumba and Spinning fall into this category. Water based programs would be included in this classification. Group Exercise Instructors service primary “Drop-In” classes where participants do not have to sign up in advance (or if Silver Members pay an extra fee). Group Exercise Instructors generally do 1-3 classes per week (1-3 hours).
Question: What is an “Instructor”?
Answer: An “Instructor” teaches a specialized “enrichment” or “special interest” class. They have a unique or high skill set that is difficult to train others to do. Their class is “prepackaged”. These Instructors require no training, they are ready to go. The Instructor defines the class and how it operates. In many cases these individuals have established themselves as a private business entity. A defined course outline from the Instructor is mandatory for this profession. Group Exercise Instructor focuses on Group Fitness Program such as Zumba and Spinning. The position of “Instructor” is pretty much everything outside of this. Such examples are Enrichment programs offering are; Computers , Gardening, Music, Art or Toddler Programs. Or classes that offer a sport specialty such as Martial Arts, Gymnastics or Dance. It is important to understand that this position is not a position with “regular” hours or extensive hour offerings. Classes are typically of two kinds. First is a “session” class consisting of 6-12 meetings over a period of time, such as 4-6 weeks (class length is typically one hour). Depending upon popularity these classes may be offered multiple times throughout the year. The second type are classes, that while still offered in sessions, pretty much repeat each week throughout the year. Many physical based classes such as Martial Arts or Dance will fall into this category. These sports specialty classes also typically meet once or twice a week for an hour.
Question: How do you determine programming or classes for Instructors or Group Exercise Instructors? Are you open to new ideas?
Answer: The Center’s motto is Mind, Body & Soul. Almost any idea can meet one of these needs. Ultimately, the members decide programming or classes. Our job is to determine that desire and find the right person for the job. The Kroc Center is always open to new and fresh ideas. However, in the case of being an Instructor, we still expect a proper class setting for the program. Ultimately the demand for the class by members is a determining factor.
Question: Do employees receive Membership?
Answer: : Yes, this is a popular incentive in the industry. Membership incentive opportunities are currently being finalized and will be available by May 1, 2012.
Question: How many hours per week will I work?
Answer: In most cases, particular within the recreation or fitness programming it will be 10-20 hours per week (please see above for Group Exercise Instructor or Instructor). However, it is also dependent upon the program. Some programs are short term or take time off during the year. For example employment for Summer Camp would be during the summer only. Employment with a Sports League would be only when the league is in play. Positions such as Lifeguard are needed year around, but more are needed during the summer months.
Question: What experience is required? What is the difference between a level I and II?
Answer: Any required experience will be posted on the job description. Some positions are entry level positions and require no actual work experience. As with any employer we will look at the applicants experience and choose those that meet the needs of the Center the best. Descriptions of what the job requirements are included within the job description. It is the applicant’s responsibility to submit their qualifications in such a manner to distinguish themselves. The difference between a level I and a level II is listed on the job descriptions. Typically, they service the same area/program but a person at level II offers more experience or quality that requires less supervisory oversight.
Question: What will the work hours be? Are you flexible with school schedules?
Answer: It can vary greatly. The Center will be open at least 361 days a year. Weekday hours will be 5:30am-10:00pm and weekends 6:00am-8:00pm. It will depend upon the program/work area, the hours when most participants come, and the needs and wants of current employees but cannot always be guaranteed. One of our primary questions to PT employees is your availability. Our ability to meet certain employee requests (i.e. school scheduling or family member need) is dependent upon the program and the needs and wants of current employees. Your availability to match our needs is a determining employment factor. Sometimes we can be flexible with hours. Other times sometimes the job is when the job is.
Question: Do I have to wear a uniform?
Answer: All employees will be required to wear an employer supplied shirt. Other attire will have to meet program designed specifications (khaki pants/shorts for employee or program equivalent wear for Instructors).
Question: When are jobs starting? I put an application in and have not heard anything.
Answer: Certain positions will have different start time. Portions of the Center will begin opening on May 26th, 2012 and hiring will be conducted throughout the year based on the community and facility needs. Due to the volume of applicants, we may not be able to contact everyone who applied. Individuals chosen for interviews will be contacted to come in.
Question: I had an interview, but have not heard anything?
Answer: It is our goal to notify applicants of their status within 2 weeks of the final interview of the position grouping. If you have not been contacted within 2 weeks contact the office and ask to speak to our human resources department to find out your status.
Question: Do I have to apply on-line?
Answer: Only applications submitted through the on-line procedure will be considered. Additional information may be submitted separately if desired, but cannot be considered without a formal on-line application. If you do not have access to a computer please check with your local library.
Question: To be a Lifeguard do I have to be certified?
Answer: Yes, Lifeguard certification is mandatory. If you are not experienced with the process please refer to our Program Guide for class offerings on Lifeguarding.